Return Policy


Returns

We want you to happy with your purchase. If you are not happy, please contact us with in 30 days of the receipt of your order if you would like a return or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

  • Intimate apparel or sanitary goods

  • Menstrual accessories

  • Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the return address on your package.

Please return to: FARAWILD, 2896 SHELL RD., BROOKLYN, NEW YORK, USA 11224

There are certain situations where only partial refunds are granted (if applicable):
Obvious signs of use or if the item has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regularly priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@farawild.com and send your item to:FARAWILD, 2896 SHELL RD., BROOKLYN, NEW YORK, USA 11224.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, please mail to:

FARAWILD, 2896 SHELL RD., BROOKLYN, NEW YORK, USA 11224.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.